Shipping Policy

Thank You for Your Purchase!
We truly appreciate your support.

Once your payment is confirmed, our team will process, pack, and ship your order within 24–48 hours. During promotional periods or holiday seasons, packing and dispatch may take an additional 1–2 business days.

Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can monitor the delivery status.

Estimated Delivery Time After Shipment:

• West Malaysia: 1–7 working days (excluding weekends and public holidays)

• East Malaysia:
   • Air delivery: 3–10 working days
   • Sea shipment (for certain items or remote areas): Up to 30 days

If you have any questions or need assistance, feel free to reach out to our friendly team at hello@goritta.com — we’re here to help!